FAQs
Orders, shipping, and returns
Where do you ship?
UK addresses only.
How long does delivery take?
Typically 1–3 working days after dispatch. Remote areas can take longer.
Is packaging discreet?
Yes. Plain exterior. No product names on the label.
What payment methods do you accept?
Bank Transfer, Paypal, Revolut, etc.
Can I change or cancel an order?
If it has not shipped, contact support with your order number.
How do I track my order?
A tracking link is emailed when we dispatch. You can also track your order by visiting: Track Your Order Page
What is your returns policy?
Unopened items may be returned within 14 days. Contact support for an RMA.
What if my parcel is damaged or missing?
Photograph the packaging and contents, then email support within 48 hours.
Do you offer bulk or wholesale?
Yes. Use the contact form with your business details.
How do I contact you?
Email info@hashstore.co.uk with your order number or product name.
General product FAQs
What do you make?
Hash, CBD oil, budder wax, and shatter. Made in the UK.
Do you use the same inputs each time?
We run strain-specific batches and standardise press, cure, and finish for consistency.
How is your hash made?
Pressed from selected material with controlled heat and pressure for a clean break.
What is budder wax?
A whipped concentrate with a soft, spreadable texture.
What is shatter?
A glass-like concentrate that snaps cleanly when handled.
Do you add flavours or fillers?
No added flavourings or cutting agents.
How do I choose strength?
Use the product page data: line, batch notes, and format. Pick the profile you prefer.
Do you make medical claims?
No. Products are for adult customers only.
How should I store products?
Cool, dark, and sealed. Avoid heat and direct sun.
Quality Of your Products
We offer the highest grade products.
